Lead Data Architect

Genesys

United States Remote

Full time

$145.5-242.5k (annually)

Jan 11

(Location: US, Remote)

Pointillist is an award-winning customer journey management platform that enables enterprises to measure, monitor and orchestrate frictionless and personalized customer journeys. The Pointillist team is a place where you can make bold moves, innovate, and transform. We are a fast-moving startup within a global company that embraces collaboration and empathy.

We are looking for a Lead Data Architect to accelerate and lead the data ingestion process to enable Pointillist users to leverage customer journey analytics and transform customer-centric experiences. Our data ingestion process is personalized, efficient, and agile. At Pointillist, the Data Integration & Insights team goes beyond simply ingesting data. It is about becoming an extension of our customer’s business—closely understanding their challenges and aspirations, as you work together with their data SMEs and business owners to make data and business value recommendations. Internally, you will collaborate with different teams and across departments interacting with DevOps, Engineering, Product, Sales and Marketing.

In this role you will . . .

Lead a team of data engineers to successfully onboard client data, from data discovery through production deployment

Partner closely with other cross-functional team members to translate business needs and product capabilities into successful integrations

Clearly communicate team needs and statuses of projects to stakeholders both internal and external

Grow and develop your team as we deliver at greater scale

Understand client data and how it can be used in our product to show a customer’s journeys and experiences

Improve our processes and tools to ingest massive data volumes into the Pointillist platform

Become a subject matter expert on Pointillist's customer journey analytics platform and integration capabilities, influencing the Pointillist product roadmap with your advocacy for customer’s needs


You have . . .

7+ year work experience, in a software development or data-focused role

Success managing client-facing, technical teams to on-time deployments

Excellent communication, delegation, and time-management skills

Experience working with large amounts of data (wrangling & analytics)

Experience with creating and consuming complex time series data is a plus

Bachelor’s degree in a related major: Computer Science, Software Engineering, MIS, mathematics, or other relevant experience

Excellent written and verbal skills required; additional language skills beyond English are a plus. 


Others describe you as . . .

An influencer: you have an ability to spot opportunities and influence the larger team to get behind big ideas

A self-starter: You have a positive, can-do attitude and sense of urgency to bring projects to closure in a timely manner

Client-focused: Having a passion for understanding client needs, with a genuine love to solve customer-centric problems for large organization

Agile: You thrive in fast-paced environments, are adaptable to change, and are undaunted by deadlines

Metric-driven: You use facts and data to understand what works, make decisions, and maximize results

Benefits and Compensation:

Market competitive salary with an anticipated base salary range of $145,500 - $242,500 USD. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

Medical, Dental, and Vision Insurance

Telehealth coverage

Flexible work schedules and work from home opportunities

Development and career growth opportunities

Open Time Off

401(k) matching program

Adoption Assistance 

Infertility treatments

See more Genesys benefits information at https://mygenesysbenefits.com/ #LI-CW1

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Genesys

Orchestrating over 70 billion amazing experiences in more than 100 countries – through cloud, digital and AI technology.

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