Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

This position is designated as work-from-home.

Essential Functions & Duties:

• Work in an Agile environment, including the creation of user stories with acceptance criteria, product backlogs, defect backlogs, release plans, backlog prioritization, as well as identifying key dependencies and risks.
• Translate business requirements into data models for ease of use in BI reporting solutions
• Transform relational and unstructured data into tabular data
• Review, analyze and validate customer data as it is collected
• Develop policies and procedures for the collection and analysis of data
• Document data flows and processes
• Work with cross-functional teams to troubleshoot and resolve applications or integrations issues
• Review customer files to ensure integrity of data collection and utilization
• Perform data profiling to identify and understand anomalies
• Participate in business process redesign, and work closely with stakeholders, define & refine business requirements, scope, design, quality, and technical design
• Be a successful change agent both motivating the change and implementing it

Skills, Qualifications and Certifications of Best Candidates:

• 5+ years of experience in a technical, data focused role preferred.
• Proficient in querying relational databases
• Ability to quickly evaluate and adapt to new environments and tools with minimal guidance or documentation.
• Ability to understand complex issues and facilitate resolution.
• Outstanding time management skills and attention to details
• Strong written and verbal communication and presentation skills
• Strong interpersonal and communication skills.
• Customer service oriented
• Adaptable, dependable, and independent

Citizenship or Work Authorization Required: 

• US Citizen or Permanent Resident (3+ years).
• Must have or be able to obtain Public Trust Clearance

Preferred Education & Experience:

• Experience with Alteryx Designer, Server, and Gallery, Tableau
• Experience with a programming or scripting language or tool, or other forms of automation
• Experience working in an agile environment.

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current pay range is: $102,298 – $146,140.

Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race, creed, color, religion, ancestry, national origin, sexual orientation, gender identity or expression, military status, sex, medical condition, pregnancy, physical or mental disability, personal appearance, predisposing genetic characteristics, family responsibilities, familial status, marital status, status as a victim of domestic violence, political affiliation, arrest records and criminal convictions, or any other characteristic protected by law. Discrimination or harassment based upon these protected categories is expressly prohibited.